XGXF Cyberpunk Hooded Jacket
Not at all as pictured it doesnt even look like what they advertised, the fabric they used is different as well
Just surprised this chinese stuff actually was delivered, other then that its a waste of money..
Quick International Delivery, Nice Shirt, Good Quality, But Expensive.
One item was good but it wasn’t the type of material it was described as. it is cute but the material could overheat you pretty easily. Being At a concert, I concerned. the other item completely catfish me. prior to making this purchase I asked if returns were easy and simple, I asked if they were valid. They communicated to me yes. When I asked to return one of the items, they start telling me the hoops I have to jump through in order to return the item and I have to pay a hefty fee to return it back. This should notify me prior to the purchase when I asked. Because I wasn’t going to keep both items I wanted to see, which was best for my outfit. I lost money and now have a shirt I will never wear. The communication and customer service was poor. The islands may look cute, but they are poor quality with cheap materials. I do not recommend this site. I’m sorry.
Dear Carolyn,
Thank you for sharing your feedback with us, and we apologize for the negative experience you had with your recent purchase. We understand your disappointment regarding the material of the item not matching the description and its potential to cause discomfort, especially during a concert.
Regarding the return process, we sincerely apologize for the miscommunication and any inconvenience caused. We strive to provide clear and accurate information about our return policies to ensure a smooth and hassle-free experience for our customers. We understand your frustration with the unexpected hoops and fees associated with the return process. We value your feedback and will use it as an opportunity to improve our communication and customer service.
So happy to buy it. It’s perfectly like the picture and it’s so stylish and comfortable.
