Dear Bryan,
We apologize for the inconvenience caused by your order being flagged as high risk for potential fraud by the bank. As a merchant, we take security seriously and must adhere to the instructions provided by the bank and payment gateway to ensure the legitimacy and safety of transactions.
To resolve this issue, we recommend contacting your bank as soon as possible to verify the security of the order and provide any additional information or documentation to confirm your identity and the legitimacy of the transaction and get back to us via email we contacted before. Once the bank confirms the validity of the order, we will process your order and arrange for shipment promptly.
We understand the inconvenience and concerns this may cause you, but please understand that we prioritize security. We will work with you to resolve this issue to the best of our ability and ensure your satisfaction.